IT Outsourcing in Indianapolis

Focus on your business while we deliver expert outsourced IT services.

Maximize your uptime with dependable 24/7 monitoring and an 80% same-day resolution rate for IT issues.

Defend your systems and data with layered cybersecurity and proactive defenses that keep threats at bay.

Resume working sooner with our ultra-responsive IT support. We answer 98% of calls in less than a minute.

Stay on budget with convenient flat-rate managed services designed for cost control and performance.

Make smarter technology choices with vCIO insight and expert IT consulting that aligns with your business goals.

Request a Quote for IT Outsourcing in Indianapolis, IN

Why Clients Trust Our Small Business IT Outsourcing

Make IT management challenges a thing of the past with our reliable outsourced IT services.

“When it seemed all was lost Dave and the EMPIGO team stepped in with a plan and the right course of action to solve our technical issues. We have also worked with them to align technology needs to marketing strategy for the best solutions. You’re getting a partner that will help you think through the best strategic solutions to meet your needs.”

Chris B.

“EMPIGO is great to work with as it provides holistic service that encompasses security as well as infra. Knowing they are watching Cybersecurity makes me sleep better at night as I know our student data will be protected.“

Swapnal S.

“We have been working with Empigo for almost 5 years now and they have assisted in our growth every step of the way. Each of our locations have different needs and we have been pleased with the flexibility and attention to detail. Whether it is managing security requirements for HIPAA, maintaining a network of work-from-home employees, or keeping our clinics online, EMPIGO / SureTec has been a reliable and consistent partner.”

Wendy H.
Dental Services Provider

“EMPIGO’s proactive managed IT support has transformed our operations. We now enjoy 24/7 monitoring, instant help desk support, and predictable planning. Downtime is minimal, productivity is up, and our team feels fully supported.”


“With EMPIGO co‑managing alongside our small IT team, we gained access to cybersecurity expertise, compliance guidance, and troubleshooting whenever needed. It’s flexible, efficient, and seamlessly bridges technical gaps.”


“Migrating to EMPIGO’s cloud platform was game‑changing. Remote access is fast and secure, storage scales as needed, and costs are kept under control. Collaboration improved across teams and infrastructure worries vanished.”


“Our organization needed a secure, high‑performance environment, EMPIGO delivered private hosting on dedicated infrastructure. Uptime reliability, data control, and compliance peace of mind have exceeded expectations.”


“EMPIGO designed a custom internal web application that automated core workflows. The team was responsive, deadlines met, and the user experience intuitive. Efficiency jumped and we saw ROI within weeks.”


“Switching to EMPIGO’s VoIP and unified communications has streamlined team collaboration. Calls are crystal clear, integrations smooth, and setup hassle-free. Employees can message, call or video from any device easily.”


About EMPIGO’s IT Outsourcing

Backed by 18 years of experience, our IT outsourcing services deliver fast support, continuous monitoring, and same-day resolution for most tech issues.
IT Outsourcing in Indianapolis
Why Choose Us

Enhance Your Productivity with IT Outsourcing Services

Choose What You Outsource
Hand off all your IT needs, or just some of them. We offer both co-managed and fully-outsourced options that work with your needs, goals, and comfort level.

Flexible IT that Grows with You
Growth shouldn’t create roadblocks. Our IT outsourcing solutions evolve with your operations, ensuring the right tools and support are always in place.

Answers When It Matters Most
Quick responses keep your teams productive. With 98% of calls answered in under 60 seconds, your issues get resolved before they disrupt your day.

Reliable Services from a Top IT Outsourcing Company

Concentrate on what drives your business forward while our outsourced IT services take care of the systems that keep everything running.

Managed IT Services

Stay ahead of IT issues with scalable, fully managed solutions that protect productivity and adapt as your business evolves.

Cloud Services

Support remote work and cut overhead with flexible, secure cloud solutions built to match your team’s pace and performance needs.

Cybersecurity

Minimize your risk with layered defenses, active threat response, and compliance-focused protection for your data and systems.

IT Support

Get expert help when you need it. Our round-the-clock technical support ensures issues are resolved fast, keeping your business moving.

IT Helpdesk

Streamline your employee support with quick and knowledgeable helpdesk services that resolve daily issues promptly.

Network Support

Avoid disruptions with ongoing network monitoring, rapid response, and performance tuning that keeps your teams connected.

IT Consulting

Make informed technology decisions with strategic planning, expert guidance, and vCIO support aligned to your business’s goals.

Business Continuity

Be ready for anything with a proven disaster recovery plan that protects your uptime and helps to restore your operations faster.

Compliance Services

Gain client trust and meet regulatory requirements. We help you attain new compliance standards and maintain the ones you already adhere to.

OUR PARTNERS

Why We Are Among the Leading IT Outsourcing Firms

18 Years

As a trusted local source for outsourced IT services

80%

Same-day resolution rate for IT issues

100+

Clients trust our IT outsourcing services

IT Outsourcing Solutions in Indianapolis

Maintain Your Momentum with Our IT Outsourcing Services

Choosing us as your IT outsourcing partner means gaining the stability, cost control, and expertise you need to stay competitive in a rapidly evolving market.

With 90% of small businesses already adopting or exploring managed services, we keep you ahead with solutions built around your goals, not one-size-fits-all packages.

We resolve 80% of IT issues the same day, and we don’t stop there. Our team develops continuity and disaster recovery plans that safeguard your operations against unexpected events.

Beyond core IT services, we offer cost optimization, custom software and app development, as well as advanced capabilities in AI and machine learning to support long-term growth.

Looking for an IT outsourcing company that grows with you? Let’s build something better together today.

EMPIGO Technologies / SureTec

IT Outsourcing in Indianapolis

9963 Crosspoint Blvd, Indianapolis, IN 46256, United States
+1 317-751-7672

Eliminate Your IT Management Worries with EMPIGO

Stop wasting valuable time and resources with outsourced IT services that keep your technology under control

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Frequently Asked Questions

Unlike a one-size-fits-all IT outsourcing company, we build each partnership around your specific needs. Our outsourced IT services include 24/7 system monitoring, tailored support, and access to over 40 expert technicians who specialize in fast, proactive solutions.

With us, you’re not getting a generic IT outsourcing package. You’re gaining a strategic IT partner that scales with your growth and drives long-term efficiency.

 

Absolutely. Our co-managed IT outsourcing services are designed for businesses that want to empower their internal teams, not replace them.

We fill skill gaps, provide additional bandwidth, and bring specialized tools and resources your internal staff may not otherwise have.

It’s a collaborative model that gives you control while providing your team with access to trustworthy, advanced support, cybersecurity, and compliance expertise on demand.

Speed is built into our process. We complete onboarding in just 30 days without cutting corners. As an IT firm with a defined deployment strategy, we map your systems, close security gaps, and implement monitoring tools from the outset.

Our onboarding process includes proactive support planning, ensuring you don’t wait months to see value from your outsourced IT services.

Definitely. Partnering with our IT outsourcing company doesn’t mean giving up oversight; it means gaining clarity. We provide complete transparency with remote monitoring tools, regular check-ins, and dedicated account managers.

You’ll always stay informed about what’s happening across your environment, and we’ll keep you involved in strategic decisions through vCIO-led planning, compliance roadmapping, and executive-level reporting.

We’re not a reactive IT outsourcing company. We’re proactive from day one. Our approach includes 24/7 system monitoring, multi-layered cybersecurity, and preventive maintenance that resolves most issues before they ever cause disruption.

With incident response baked into our support model and a first-day-close goal of over 80%, our clients experience fewer disruptions and a stronger, more secure IT environment.

Avoid IT Management Issues with IT Outsourcing Services

Ensure business continuity with 24/7 monitoring, fast issue resolution, and an 80% same-day ticket closure rate.

Protect your infrastructure with multi-layer cybersecurity and proactive threat detection built to stop risks before they spread.

Get back to work faster with 98% of support calls answered in under 60 seconds by our responsive IT team.

Control costs and performance with predictable flat-rate IT outsourcing services tailored to your business needs.

Receive expert guidance with vCIO-led IT consulting that helps you plan smarter, invest wisely, and align tech with your goals.

Request a Quote for Outsourced IT Services in Indianapolis, IN

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