IT Support in Indianapolis

Regain control of your workday with our reliable IT computer support.

Avoid IT issues that hinder productivity with 24/7 support that resolves over 80% of issues the same day.

Stop waiting for IT support. 98% of calls are answered in under 60 seconds to keep your team on track.

Prevent costly downtime with proactive monitoring that detects issues early, keeping systems secure and reliable.

Reduce recurring issues with preventative maintenance and real-time resolution from certified support techs.

Minimize vendor management headaches with IT support that includes full vendor coordination and escalation.

Request a Quote for IT Support in Indianapolis, IN

Why Clients Trust Our Outsourced IT Support

Stop losing time, money, and resources to IT issues with our IT support and services.

“When it seemed all was lost Dave and the EMPIGO team stepped in with a plan and the right course of action to solve our technical issues. We have also worked with them to align technology needs to marketing strategy for the best solutions. You’re getting a partner that will help you think through the best strategic solutions to meet your needs.”

Chris B.

“EMPIGO is great to work with as it provides holistic service that encompasses security as well as infra. Knowing they are watching Cybersecurity makes me sleep better at night as I know our student data will be protected.“

Swapnal S.

“We have been working with Empigo for almost 5 years now and they have assisted in our growth every step of the way. Each of our locations have different needs and we have been pleased with the flexibility and attention to detail. Whether it is managing security requirements for HIPAA, maintaining a network of work-from-home employees, or keeping our clinics online, EMPIGO / SureTec has been a reliable and consistent partner.”

Wendy H.
Dental Services Provider

“EMPIGO’s proactive managed IT support has transformed our operations. We now enjoy 24/7 monitoring, instant help desk support, and predictable planning. Downtime is minimal, productivity is up, and our team feels fully supported.”


“With EMPIGO co‑managing alongside our small IT team, we gained access to cybersecurity expertise, compliance guidance, and troubleshooting whenever needed. It’s flexible, efficient, and seamlessly bridges technical gaps.”


“Migrating to EMPIGO’s cloud platform was game‑changing. Remote access is fast and secure, storage scales as needed, and costs are kept under control. Collaboration improved across teams and infrastructure worries vanished.”


“Our organization needed a secure, high‑performance environment, EMPIGO delivered private hosting on dedicated infrastructure. Uptime reliability, data control, and compliance peace of mind have exceeded expectations.”


“EMPIGO designed a custom internal web application that automated core workflows. The team was responsive, deadlines met, and the user experience intuitive. Efficiency jumped and we saw ROI within weeks.”


“Switching to EMPIGO’s VoIP and unified communications has streamlined team collaboration. Calls are crystal clear, integrations smooth, and setup hassle-free. Employees can message, call or video from any device easily.”


About EMPIGO’s IT Support

With experience going back to the 1980s, we know how to deliver fast and reliable IT support. Our 24/7 monitoring, remote and on-site services, and secure solutions are tailored to your specific needs.
IT Support in Indianapolis
Why Choose Us

Maximize Your Uptime with Reliable Business IT Support

Rapid, Reliable Issue Resolution
You shouldn’t have to wait for IT problems to get fixed. We resolve over 80% of issues the same day, keeping your team productive and your business running smoothly.

24/7 Monitoring and Maintenance
Unexpected disruptions cost time and money. With 24/7 monitoring and preventative maintenance, our IT support identifies issues early, ensuring you stay secure and operational.

Direct Access, No Waiting
When you need help, delays aren’t an option. We answer 98% of support calls in under 60 seconds, so you get fast answers and real-time computer support from our experts.

Get Back to Business with Our IT Support Services

Experience responsive managed IT support services designed to keep your business secure, efficient, and running without interruption, day or night.

As an experienced local IT support company, we help you stay ahead of problems before they affect operations.

Our monitoring gives you peace of mind while freeing your team to focus on growth. Here’s what you can expect:

  • Real-time alerts that detect and address issues before they cause downtime
  • Proactive system health checks that maintain peak IT performance
  • Threat monitoring to safeguard your business from cyberattacks and disruptions

Count on our IT support specialists to help you avoid costly disruptions by identifying risks early and resolving them before they escalate.

Our hands-on, preventative approach ensures your systems stay optimized and secure. With us, you’re always a step ahead. Here’s what our preventive maintenance includes:

  • Scheduled updates and patching to close security gaps
  • Hardware and software checks to prevent unexpected failures
  • Regular system tune-ups to improve performance and reliability

Our IT helpdesk provides you with immediate access to expert support, ensuring your business stays on track.

You get dependable, real-time assistance that reduces disruptions and keeps employees focused on what matters most.

Here’s how we help you stay ahead of IT challenges:

  • High first-contact resolution rates that minimize downtime and delays
  • Expert troubleshooting and end-user guidance tailored to your systems
  • Fast, multi-channel support that resolves issues before they impact productivity

We resolve issues in real time, minimizing disruptions and getting you back to work quickly.

Whether you’re in the office or working remotely, your business stays supported and secure. Here’s how our remote support keeps you running:

  • Immediate troubleshooting through secure remote access
  • Reduced downtime with over 80% of issues resolved the same day
  • Support for devices, applications, and network issues across locations

Whether it’s hardware troubleshooting, network repairs, or full system deployments, we show up ready to resolve problems quickly and efficiently.

Here’s what you can expect from our on-site support:

  • Timely technician dispatch for critical hardware or connectivity issues
  • Seamless coordination with your internal team for fast issue resolution
  • Professional support for server, workstation, and network infrastructure

OUR PARTNERS

Why Our IT Support and Services Lead the Way

40

Technicians on staff, ready to deliver rapid IT support

98%

Of tech support calls get answered in less than 60 seconds

2000+

End users depend on our IT support services

IT Support Services in Indianapolis

Keep Your Business Running with Fast-Acting IT Support

Studies show that businesses lose up to 96 minutes of productivity each day due to IT downtime. That’s nearly three weeks of lost output per year.

When time is money, waiting on IT fixes isn’t an option. That’s why we deliver fast, reliable IT support that keeps your operations running smoothly.

Our proactive approach to IT computer support helps prevent problems before they start, keeping your team focused and your systems stable.

Whether your staff is on-site or remote, our technicians respond quickly with the answers you need, free of delays and runaround.

Forget the bots and hold music. When you call, you connect directly with real experts who understand your environment and goals.

Partner with us today, and get on the fast track to improved productivity and performance.

EMPIGO Technologies / SureTec

IT Support in Indianapolis

9963 Crosspoint Blvd, Indianapolis, IN 46256, United States
+1 317-751-7672

Reduce Your Downtime Burden with Our Tech Support

Stop letting downtime control your day, and start being more productive with reliable computer support.

Request More Information

Frequently Asked Questions

Speed isn’t a perk with our managed IT support services; it’s the baseline. We answer most calls in under a minute; we designed our tech support process to be immediate and personal.

You won’t deal with call trees or outsourced teams. Instead, you’ll reach our certified technicians who are ready to assist you through phone, email, or scheduled sessions. Most issues are resolved on first contact, helping you stay focused on your business, not your IT.

Yes, that’s precisely what our co-managed IT support model is built for. If you already have in-house tech support or IT staff, we step in as a seamless extension of your team.

Whether you need help managing peak workloads, closing skill gaps, or handling compliance, we adapt to your priorities and processes. Our goal is to deliver scalable computer support that aligns with your business, not someone else’s template.

We don’t believe in one-size-fits-all IT. Our managed IT support services are shaped around your business, not ours. From remote and on-site computer support to helpdesk and implementation services, we tailor every solution to meet your specific infrastructure, goals, and budget.

We stay agile, focused, and consultative, so you get scalable IT support without the red tape or rigid service tiers you’ll find with other providers.

Our proactive maintenance model is a cornerstone of our IT support services. We constantly monitor your systems, patch vulnerabilities, and run preventative diagnostics to catch problems before they interrupt your day.

It’s not just computer support; it’s a continuous optimization process that helps reduce risk, extend equipment life, and keep your IT infrastructure aligned with your business goals.

Absolutely. We understand that modern businesses are no longer confined to a single location, which is why our IT support services include robust remote assistance.

Whether your employees work from home or across multiple offices, we deliver secure, efficient tech support that keeps everyone connected.

With remote access tools, real-time troubleshooting, and cloud-friendly solutions, we ensure distance never gets in the way of performance.

Resume Your Workday Sooner with Outsourced IT Support

Mitigate productivity losses before they occur with 24/7 IT support that resolves most issues remotely in a single session.

Stop wasting time on hold with IT support that answers 98% of calls in under 60 seconds so your team can stay on track.

Keep systems running smoothly with continuous monitoring that identifies issues before they impact your business.

Prevent recurring issues with ongoing system maintenance and expert repairs that keep your technology running at peak performance.

Remove vendor friction with IT support that manages third-party coordination, so you don’t have to chase answers.

Get Pricing for Our IT Support Services

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