We Value Your Feedback!
Loved our service? Tell us with a Google review!
Portland Tech & IT Support
Tired of IT issues disrupting your day? Reclaim control with certified support specialists
Eliminate costly downtime with 24/7 system monitoring that detects and fixes issues before they disrupt your day.
Prevent issues before they start with proactive maintenance and patching that keeps you secure and stable.
Resolve 80% of issues on the first day so your team isn’t stuck waiting while productivity drops.
Offload daily IT problems so your staff can focus on revenue, not resetting passwords or chasing fixes.
Get one point of contact for all support, from helpdesk to vendor escalations, reducing internal back-and-forth.
Request a Quote for IT Support in Portland, OR
Portland Businesses Choose Us for Proven IT Support
Eliminate costly downtime and inefficiency with reliable IT support
About EMPIGO Technologies / SureTec’s IT Support
With decades of hands-on expertise, we deliver fast, reliable IT support built around your business.
From 24/7 monitoring to remote and on-site assistance, every solution is tailored to fit your environment and keep your operations running smoothly.
Why Choose Us
Reliable IT Support in Portland That Keeps Your Business Productive
Support That Adapts to You
Your business isn’t static, neither is our support. Whether you need daily helpdesk access, project support, or onsite response, we scale our services to meet your exact IT demands.
Security Built into Every Ticket
Every time you contact us, your security is part of the conversation. From device-level protection to secure remote sessions, we treat every issue as a potential risk and solve it fast.
Real Engineers, Real Answers
No bots. No runaround. Just skilled professionals who understand your environment and fix issues with clarity, speed, and accountability, from the first call to final resolution.
Stay Productive with Portland IT Support Services
Get responsive IT support that keeps your business secure, efficient, and running smoothly.
We take vendor management completely off your plate, handling all communication, troubleshooting, and escalations with ISPs, software providers, hardware vendors, and more.
No more finger-pointing or hours on hold. We streamline your vendor relationships so you get faster resolutions, fewer disruptions, and one point of accountability for all things IT.
Let your team focus on their real work, we’ll handle the vendor drama.
Our remote support services give your business access to expert help in real time, solving issues from software glitches to system crashes without ever stepping foot on site.
Whether it’s a password reset, connectivity problem, or app issue, we resolve it fast with secure, remote access. Your team stays up and running, and downtime becomes a thing of the past.
When 84% of companies allow remote work, you need technical support that’s reliable, responsive, and always within reach.
We provide hands-on, friendly support for the people using your systems every day, whether they’re at the office, working remotely, or moving between both.
From fixing printer issues to helping them navigate new software, we keep your end-users productive and confident.
No jargon, no judgment, just fast, respectful help that keeps your business humming.
Address everything from server problems and network disruptions to infrastructure failures and system bugs effortlessly with seasoned engineers for on-site support.
Whether it’s diagnosing a critical outage or fine-tuning your backend systems, we dive deep, fix fast, and explain everything in plain English.
Your business deserves more than guesswork and we deliver real solutions.
Our IT helpdesk is staffed by real people, not scripts or bots, who understand your environment and act fast.
Whether it’s a simple fix or a recurring issue, we answer calls quickly, resolve problems efficiently, and make sure nothing gets dropped.
Available across phone, email, or scheduled sessions, our helpdesk is responsive, reliable, and ready to jump in, day or night.
OUR PARTNERS
Portland’s Go-To Partner for Reliable Business IT
40+
Technicians on staff
98%
Support calls answered in 60 seconds
2,000+
End users supported
Don’t Let IT Issue Derail Your Day
See and feel a real difference in productivity with IT support services built for speed, reliability, and real results.
We offer 24/7 support through phone, email, or scheduled sessions, so your team is never left waiting.
From remote assistance to on-site service, our technicians respond fast to keep your systems running smoothly.
With proactive monitoring and preventative maintenance, we catch issues before they become disruptions, so your business stays productive, secure, and always moving forward.
EMPIGO Technologies / SureTec
IT Support in Portland
11501 SW Pacific Hwy Suite 101, Portland, OR 97223, United States
Take IT Issues Off Your Plate, for Good
Stay focused on what matters while we handle the tech. Get fast, dependable support when and where you need it.
Explore Our Other Services in Portland, OR
Benefit from a wide range of services designed to propel your business forward.
Frequently Asked Questions
You won’t wait in a queue or get bounced around. When you call, you’re connected directly to a skilled technician, no scripts, no outsourcing.
We designed our support process to be fast and frictionless, with most requests handled on the first contact so you can get back to business without delay.
Yes and we’re built for it. Our co-managed model is designed to complement your existing IT team, not replace it.
Whether you’re short-staffed, facing compliance pressure, or handling complex systems, we fill the gaps with expert support that adjusts to your internal workflow and pace.
We don’t do “standard packages” or force you into rigid service tiers. Everything we deliver from helpdesk and remote support to field services and preventative care, is built specifically for your business environment.
We listen first, then build your support model around your infrastructure, user needs, and future goals. No generic playbooks. No unnecessary add-ons.
Just customized, scalable support designed to deliver performance, security, and peace of mind, without the runaround or red tape you get from traditional providers.
Most IT providers focus on reacting to problems. We take a different approach.
Our team continuously monitors your systems, applies patches, runs diagnostics, and checks for early warning signs, all before you even notice something’s wrong. We also perform routine maintenance and system health checks to prevent small glitches from becoming big outages.
This proactive model reduces downtime, improves system stability, and helps you avoid costly disruptions that impact your bottom line.
Yes, remote and hybrid teams are a core part of our support model. Whether your employees are spread across multiple offices, working from home, or constantly on the move, we provide secure, real-time IT support that keeps everyone connected and productive.
We use remote access tools, cloud-ready platforms, and a responsive helpdesk to resolve issues quickly, no matter where your users are located.
Our team ensures your systems are synced, your data stays secure, and your staff gets the support they need, wherever work happens.
Get Back to Business Faster with Trusted IT Support in Portland
Reduce productivity disruptions with around-the-clock support that quickly resolves common tech issues.
Minimize delays with responsive support that helps your team get back to work without long wait times.
Avoid repeat problems with regular maintenance and professional repair services that keep your systems running reliably.
Simplify vendor communication with support that helps coordinate with third parties on your behalf.
Maintain smooth operations with ongoing system oversight that detects issues early.
Get Pricing for IT and Computer Support in Portland
