Communication & VoIP
EMPIGO’s Communication & VoIP services help businesses stay connected with powerful, internet-based voice solutions that enhance collaboration, improve customer service, and reduce telecom costs. Whether you need a reliable VoIP system, unified communications, or advanced call center features, EMPIGO integrates enterprise-grade technologies that streamline communication across your organization.
By partnering with leading providers like Zoom Phone, Microsoft Teams, and RingCentral, EMPIGO delivers scalable, secure, and future-ready communication systems. From cloud-based PBX to mobile softphones, we ensure your business has the tools to connect with customers and teams—anytime, anywhere.
Business and Enterprise Communication & VoIP Services
Voice over Internet Protocol (VoIP)
EMPIGO partners with Zoom Phone, Microsoft Teams, and Cisco VoIP to provide high-quality internet-based voice services.
Private Branch Exchange (PBX)
EMPIGO delivers secure, scalable PBX systems—on-premises or cloud-based—for streamlined internal and external communication.
Unified Communications (UCaaS)
EMPIGO integrates tools like RingCentral, 8×8, and Avaya to unify voice, video, and messaging into one platform.
Session Initiation Protocol (SIP) Trunking
EMPIGO’s SIP trunking modernizes phone systems for scalable, reliable, and cost-effective internet-based voice communication.
Call Center Solutions
EMPIGO enhances support and sales with call center tools like Five9 and Genesys, offering routing and analytics.
Interactive Voice Response (IVR)
EMPIGO’s IVR automates caller interactions using voice or keypad commands, improving efficiency and reducing wait times.
Mobile and Softphone Solutions
EMPIGO enables mobile and remote teams with softphone apps for smartphones, tablets, and computers.
EMPIGO’s Communication & VoIP services offer a full suite of modern voice solutions designed for flexibility, scalability, and performance.
Benefits of IT Voice Services
Scalability & Flexibility
Easily add users or expand services as your business grows—without extra hardware.
Advanced Features
Call forwarding, voicemail-to-email, AI-driven analytics, and integrations with CRM tools.
Cost Savings
VoIP and cloud-based systems reduce costs compared to traditional phone lines.
Improved Reliability
Redundant cloud-based systems prevent service disruptions.
Whether you’re upgrading legacy systems or building a modern communications platform, EMPIGO’s Communication & VoIP services keep your business connected and efficient. Contact us today to explore a solution tailored to your communication goals.
Who It’s For
EMPIGO’s Communication & VoIP solutions are ideal for businesses that need reliable, flexible, and cost-efficient voice systems to support remote work, customer service, and business growth.
Frequently Asked Questions
What is VoIP and how does it work?
VoIP transmits voice calls over the internet, reducing costs and increasing flexibility compared to traditional phone lines.
Can I use VoIP with my current devices?
Yes. VoIP works with desk phones, mobile apps, and computers using softphone technology.
What’s the difference between PBX and UCaaS?
PBX focuses on voice; UCaaS integrates voice, video, chat, and collaboration tools into one platform.
Is VoIP reliable for business use?
Absolutely. EMPIGO uses redundant cloud infrastructure and top-tier providers to ensure uptime and call quality.
Do you offer call center solutions?
Yes. We provide intelligent routing, analytics, and integrations with platforms like Five9 and Genesys.
Can my team make calls remotely?
With EMPIGO’s mobile and softphone solutions, your team can communicate from anywhere with internet access.